Payment Types

We accept cash, debit cards, credit cards (Visa, MasterCard, Discover, and American Express). All cards must be signed by the owner of the card. Payment is due at the time of service, and cards must be present.

Care Credit works just like a credit card without the annual fee. For every purchase, you’ll receive 6 months interest free, and low monthly payments. It takes just 5 minutes to complete an application and determine your approval.

We accept Trupanion pet insurance at our hospital. With Trupanion, your pet can receive the best possible care without worrying about cost. They offer comprehensive coverage and a high reimbursement rate with no payout limits. We recommend Trupanion to all pet owners seeking reliable and affordable pet insurance. Visit petinsurancereview.com to learn more about pet insurance, compare policies, and make informed decisions about your pet’s healthcare needs.

Payment Options FAQ’s

Some questions to consider when choosing medical insurance for your pet.

  • Are there exclusions or limitations by breed?
  • Is there one simple plan or multiple plans with varying coverage limits? What are the policy limits for each plan offered? Are they per year, per condition, for the life of the pet?
  • Are hereditary and congenital conditions covered? If so, are there limits on coverage?
  • Does coverage change when visiting a specialist or emergency hospital?
  • Is dental coverage included? Does it include disease or just accidents?
  • Are all prescription drugs, supplements, and nutraceuticals covered? How about prescription food?
  • Is there a coverage option for rehab or alternative therapies? What are the limits?
  • Is wellness care (vaccines, flea, and heartworm prevention) an option or mandatory with the policy? Are wellness treatments dictated by a benefit schedule or can your veterinarian determine proper care? Are there limits?
  • Does coverage change if enrolling an adult or senior pet?

  • Does the provider offer direct payments to veterinary hospitals at checkout?
  • If there are no direct payment options, what is the average time to receive reimbursements?
  • Does the provider offer pre-approval to ensure coverage?
  • What is needed to send in a claim? How long does it take to process?
  • What are the customer service hours? Can you reach a representative after hours or during holidays if a condition is life threatening?

  • What are the waiting periods when you enroll? Are they longer for orthopedic, hereditary, or  congenital conditions?
  • How does the deductible work? Per condition, per year, per body part, or per condition and per year?
  • How flexible are your deductible options? Are you given specific amounts, or can you adjust to best fit your budget? Can you change the deductible without affecting coverage?
  • Can a previously covered condition become pre-existing upon policy renewal or if you change the limit or the deductible?
  • Are there penalties for making changes to your policy?
  • Are premium increases on a predetermined schedule?
  • Are there additional fees to pay your premium monthly?
  • Is there a minimum or maximum age for coverage?
  • Is there a usual and customary charges clause or does the company pay from the invoice?
  • Can your policy be canceled for any reason other than non-payment?